Delivery Information
Our standard delivery takes 3-5 business days. You can track your order using the tracking number provided in your confirmation email. For international shipping, please allow 7-14 business days.
Order Issues
We're sorry to hear you're having issues with your order. Please provide your order number and describe the issue you're experiencing, and our support team will assist you within 24 hours.
Order Modifications
If your order hasn't been shipped yet, we may be able to modify or cancel it. Please contact us immediately with your order number and requested changes. Once shipped, you can refuse delivery or initiate a return.
Invoice Request
You can download your invoice directly from your account under 'Order History'. If you need a custom invoice or can't find what you're looking for, please provide your order number and the email address where you'd like the invoice sent.
Pre-Sales Questions
We're happy to help with any questions before you place your order! Our customer service team is available 24/7 to assist with product information, sizing, compatibility, and any other questions you might have.
Partnership Opportunities
We're always interested in exploring new partnerships. Please send your proposal to partnerships@mcfurbish.com with details about your company and the type of partnership you're interested in.